Filene Research Institute Impact Meeting sponsored by MSIC and the Massachusetts Credit Union League

On October 16, MSIC and the MA Credit Union League co-sponsored a Filene Impact Meeting at the Boston Seaport Hotel lead by Tansley Stearns, Chief Impact Officer of the Filene Research Institute. During the session, Ms. Stearns covered a wide range of topics relating to credit union growth and success, including developing and implementing strategy, the effectiveness of social media and the new sales and service culture created by the internet. The workshop was well-attended by over a dozen credit unions from across New England with approximately 30 attendees. MSIC received positive feedback from the attendees that the meeting was valuable for sharing ideas that would help benefit credit unions and their members. One attendee remarked that she was very impressed at Filene’s "cutting edge” approach to industry issues.